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Privacy policy

1. Processing personal data

Who is processing your data and therefore is responsible for them?

On this website, the Controller is company 99bits for the purpose of the “LiveChat Integrations” brand. The registered office is Hiacyntowa 14, 55-095 Mirków, Poland, registered with the Register of Entrepreneurs of the National Court Register maintained by the District Court in Wrocław, VI Commercial Division of the National Court Register, with NIP [taxpayer ID] 8982032909, REGON [enterprise ID] 362591816.

What personal data do we collect, what’s the purpose, and for how long are we processing your data

The sole purpose of processing data is to gather behavioral data regarding the visits on the website (via cookies and tags) or to be able to provide the service for you once requested (when you are using contact forms). These are statistical information for analytical purposes to let us know what parts of our website and services; in general, we can improve to increase the quality of services we are providing to you.

We erase such data each time we receive a request from you, which you can always do, by sending us a message to

We also process your data on your request, on the legal basis of your consent, as described below.

1) Newsletter

We collect your name and email address if you subscribe to our newsletter, and we use your data only for this particular purpose of sending you our newsletter.

We process your data as long as you don’t let us know that you don’t want to receive our newsletter anymore. You can unsubscribe anytime by sending us a message to

2) Contact form 

We collect your name and email address and content of a message if you send us a contact request. We use your data only the particular purpose of answering your question you addressed to us.

We process your data for the period of 5 years or if you send us a message regarding erasing your data. You can make such a request anytime by sending us a message to

How your data is being protected

We use a variety of technical and organizational security measures, including encryption, to maintain the safety of your personal data. Your personal data is only accessible by a limited number of persons who have special access rights to these systems.

What are your right connected to the data we are storing and processing

You have the right to request from us:

  • (i) access to your personal data;

  • (ii) rectification of your personal data;

  • (iii) erasure of your personal data;

  • (iv) restriction of processing;

  • (v) access to data in a portable format.

  • (vi) to object from processing your data

  • (vii) to opt-out from using your data in sales and marketing purposes

Furthermore, at any time, you have the right to withdraw your consent, and it will not affect the lawfulness of processing based on consent before its withdrawal. 

To perform your rights, please contact us at

2. Cookies and Pixel Tags

We receive and record information, which may include personal data, from your browser when you use our website via cookies or pixel tags. Cookies are small files, saved on the end device (computer, laptop, smartphone) when visiting our websites.

While using our website, we collect and record data that may contain personal data obtained from a web browser.

Among these can be:

  • IP address;

  • a unique cookie identifier along with cookie information and information about whether your device has software that allows access to specific functions;

  • unique device identifier and device type;

  • domain, browser type and language,

  • operating system and system settings;

  • country and time zone;

  • information about the interaction with our site, such as clicks or indicated preferences;

  • access times and referring URLs.

Third parties may also collect information via our website through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

How to MANAGE cookies

You can set your preferences regarding cookies storage in your browser settings.

Most browsers also offer features for browsing and deleting cookies. Browser manufacturers provide in their products help pages related to the management of cookies. Please see below for more information.

Google Chrome

Internet Explorer

Mozilla Firefox

Safari (Desktop)

Safari (Mobile)

Android Browser


Opera Mobile

For other browsers, please consult the documentation that your browser manufacturer provides.

Please note that our website will not work properly without cookies.


If you have any question or, issues regarding the processing of your personal data, please feel free to contact us at

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